There is an old expression that the cobbler’s children are always barefoot. The phrase describes the phenomenon where professionals are so busy working for clients they neglect using their skills to help themselves or those closest to them. Think of the web designer that hasn’t finished her own website or the lawyer who doesn’t have a will.
Unfortunately this is also true of organizational change managers. Most of us are using a ‘best practices’ body of knowledge based on surveys initially conducted in the 1990’s. It’s simple to remember the acronym and easy to explain to clients. The problem is that according to most studies, it succeeds only 30% of the time.
So why are we sticking with this dated approach? Because we are so busy! The rate of organizational change continues to increase dramatically. Organizations are driven by technological advances, global competition, sophisticated business and manufacturing process requirements, political and financial uncertainty and a demographically diverse workforce. The only constraints to change are the resources available to implement initiatives and an organization’s ability to absorb change. And we are at the forefront of these transformational changes, trying to lead the way in bare feet!
Well, organizational change managers, here is your new pair of shoes. A cloud-based Change Management application called Darwin built just for you. Darwin opens as a dashboard to track all of your daily activities (and even all of the change in your organization). It gives you one, consistent workflow based on all the best practices. Darwin gives you tools to measure stakeholder change-readiness, templates to align powerful stakeholders and stakeholder data to help you scope your plans. Oh, and it measures and provides reports to help you and your team measure OCM success and stakeholder proficiency.
You now have a choice – hold on to your existing processes (and your Spice Girls’ cassette, since they are the same age) or join the innovators seeking to lead change with new tools. Welcome to Darwin, the evolution of change management.